第二受害者现象在医疗不良事件中的研究现状与本土化支持体系构建展望

The Second Victim Phenomenon in Medical Adverse Events:Research Status and Prospects for a Localized Support System in China

  • 摘要: 在严重的医疗不良事件中,患者及其家庭作为"第一受害者"承受着直接的伤害与多重负担。然而,事件中同样受到身心创伤的医务人员,亦成为"第二受害者"。支持需求是复杂的,相关国内研究归纳了情感、组织、工作、专业、学习5个方面需求。同时,支持措施有效性证据仍不足,故提出适合本土文化的支持体系具有一定的必要性。本文旨在系统性综述第二受害者概念的定义及演变,分析其普遍性与多维度影响,总结了国际现有支持模式与干预策略,并探讨医疗机构当前实践所面临的挑战与发展方向。基于现有证据与我国医疗环境特色,提出针对我国本土情境的未来支持体系构建展望:包含普遍预防、选择性干预与针对性治疗的"三层级精准支持体系",并明确各层级实施路径与核心保障机制,为应对我国第二受害者问题提供可能路径。

     

    Abstract: In serious medical adverse events, patients and their families, as the "first victims," bear direct harm and multiple burdens. However, healthcare professionals who also suffer physical and psychological trauma during such events become "second victims." Their support needs are complex; relevant domestic studies have identified five dimensions:emotional, organizational, work-related, professional, and learning needs. Meanwhile, evidence for the effectiveness of support measures remains insufficient, highlighting the necessity of developing a support system tailored to the local cultural context. This article aims to systematically review the definition and evolution of the second victim concept, analyze its prevalence and multidimensional impact, summarize existing international support models and intervention strategies, and explore the challenges and future directions faced by healthcare institutions in current practice. Based on existing evidence and the distinctive features of China's healthcare environment, this article proposes a prospective framework for a future support system in the Chinese context:a "three-tier precision support system" encompassing universal prevention, selective intervention, and targeted treatment, with clearly defined implementation pathways and core safeguarding mechanisms at each tier, thereby offering a potential approach to addressing the second victim issue in China.

     

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